SMS Terms — OCS Team Alerts
These SMS Terms govern the OCS Team Alerts text messaging program operated by Optimum Computer Solutions, Inc (“OCS,” “we,” “us,” or “our”). By providing verbal consent to receive texts, or by texting START to the program number, you agree to these terms. Our Privacy Policy is at https://www.ocscorp.com/privacy-policy.
Program name and purpose
The program name is OCS Team Alerts. It is an internal operational messaging program for OCS employees and technicians. It is not a marketing program and is not used to text the general public.
Messages may include:
- Service or system alerts
- Requests for hours worked (including start and end time)
- Scheduling and dispatch coordination
Messages may be sent by OCS staff, including Raymond Duroy, CEO, or by an authorized assistant acting for OCS, from the program number.
How consent is collected
Consent to receive OCS Team Alerts is collected verbally. An OCS staff member explains that Optimum Computer Solutions, Inc will send text messages about service alerts, work-hours requests, and scheduling; that message frequency varies; that message and data rates may apply; and that the recipient can reply STOP to opt out or HELP for help. If the person agrees, the staff member records that verbal consent and the date it was given before program messages are sent.
You may also opt in by texting START to the program number.
After verbal consent is recorded, the first program text is a confirmation that includes opt-out and help instructions, in substantially this form:
Optimum Computer Solutions, Inc (OCS): You are opted in to OCS Team Alerts for service alerts, hours-worked requests, and scheduling. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Message frequency and rates
Message frequency varies with work activity and may increase during an incident. Message and data rates may apply. Check your wireless plan for details.
Opt-out, help, and keyword replies
You can text the following keywords to the program number at any time. Replies are substantially as follows:
STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT):
Optimum Computer Solutions, Inc (OCS): You are unsubscribed from OCS Team Alerts and will not receive more texts from this number. Reply START to opt back in.
HELP (also INFO):
OCS Team Alerts (Optimum Computer Solutions, Inc): This number sends service alerts, hours-worked requests, and scheduling texts for OCS staff. Msg & data rates may apply. Reply STOP to opt out. Email operations@ocscorp.com for support.
START (also UNSTOP or YES) re-enrolls you and is followed by the opt-in confirmation described above.
After you reply STOP, OCS will stop sending OCS Team Alerts messages to that number, except that we may send a single confirmation of the opt-out. To opt back in, text START or give verbal consent again so that a staff member can record it.
Support
Optimum Computer Solutions, Inc
780 Westridge Road
The Woodlands, TX 77380
Phone: (281) 364-0539
Email: operations@ocscorp.com
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. OCS also cannot guarantee that every message will be delivered or delivered on a particular schedule.
Privacy
Mobile numbers and SMS opt-in consent are handled as described in our Privacy Policy at https://www.ocscorp.com/privacy-policy. We do not share, sell, or transfer mobile phone numbers or SMS opt-in consent to third parties or affiliates for their marketing or for any third party’s marketing purposes.
Changes
We may update these terms or end the program. If we update these terms, we will post the revised version on this page with a new effective date. If the program ends, we will stop sending OCS Team Alerts messages to opted-in numbers.