Privacy Policy
Optimum Computer Solutions, Inc (“OCS,” “we,” “us,” or “our”) provides information technology services. This Privacy Policy describes how we collect, use, and share information, including mobile phone numbers used for our OCS Team Alerts text messaging program. Our website is https://www.ocscorp.com/.
The SMS Terms for the OCS Team Alerts program are at https://www.ocscorp.com/sms-terms.
Information we collect
We collect information you or your employer provide to us in the course of working with OCS. For the OCS Team Alerts program, that includes your name, mobile phone number, SMS opt-in consent, the date consent was given, and the content of messages sent to or received from the program number.
If you contact us by phone, email, or our website, we also collect the contact details and message content you choose to send us. This policy does not describe every system we use to deliver IT services to clients under a separate agreement.
How we use information
We use this information to operate our business, communicate with employees and technicians, send OCS Team Alerts messages to people who have opted in, respond to requests for help or opt-out, keep records of consent, and comply with the law.
Mobile numbers and SMS consent
Mobile phone numbers and SMS opt-in consent that we collect for OCS Team Alerts are used only to send and administer that program (service alerts, work-hours requests, and scheduling for employees and technicians) and to honor opt-out and help requests.
We do not share, sell, or transfer mobile phone numbers or SMS opt-in consent to third parties or affiliates for their marketing or for any third party’s marketing purposes.
We may share a mobile number with service providers who send or deliver text messages on our behalf, solely to operate the program. Those providers are not permitted to use the numbers for their own marketing.
Message frequency varies depending on work activity and may increase during an incident. Message and data rates may apply.
You may opt out at any time by replying STOP to any OCS Team Alerts message. For help, reply HELP or contact us using the information below. After you opt out, we may keep a record of your number as needed to honor that request and meet legal requirements.
Other sharing
We may also disclose information if we are required to do so by law, to protect the rights or safety of OCS or others, or in connection with a sale or reorganization of the business, subject to this policy’s limits on SMS data.
Retention
We keep consent records, related mobile numbers, and program messages for as long as needed to operate OCS Team Alerts, honor opt-outs, and meet legal and recordkeeping requirements.
Contact us
Questions about this policy or the OCS Team Alerts program may be sent to:
Optimum Computer Solutions, Inc
780 Westridge Road
The Woodlands, TX 77380
Phone: (281) 364-0539
Email: operations@ocscorp.com
Changes
If we update this policy, we will post the revised version on this page with a new effective date.